Flight Attendant Career
Flight attendants are the employees of commercial airlines that are responsible for ensuring the safety and comfort of passengers during flight. They are responsible for enforcing safety protocols, serving meals and refreshments, and providing assistance to passengers with special needs. They also help passengers during take off and landing, and instruct them on safety procedures in case of emergencies.
Career Values, Traits and Skills
Flight attendants are expected to have excellent customer service skills and be able to handle themselves in high-pressure situations. They must be compassionate, patient, and understanding when dealing with passengers. They must have a flexible schedule and be able to work well in a team environment.
Some important traits of a successful flight attendant include:
- Excellent communication skills
- Positive attitude
- Caring and empathetic personality
- Problem-solving skills
- Multitasking proficiency
- Physical stamina
Career Path
There are no formal degree requirements to become a flight attendant, but most airlines require a high school diploma or equivalent qualification. Some airlines also prefer candidates to have a degree in hospitality, tourism or related fields. New hires usually undergo several weeks of training before they can start working as a flight attendant. This training includes safety procedures, first aid, and customer service.
After gaining experience, flight attendants can advance to a position of a senior or chief flight attendant, which involves more responsibility and pay. Some may also choose to move into management positions in the airline industry.
Salary Range
According to the Bureau of Labor Statistics, the median annual wage for flight attendants was $56,640 in May 2019. The range may vary based on the airline, experience, and location. Entry-level flight attendants usually earn less than experienced ones. In addition to their base pay, flight attendants also receive benefits such as free or discounted flights.
Tips for Success
To excel as a flight attendant, there are a few tips to keep in mind:
- Be punctual and reliable
- Communicate effectively with crew and passengers
- Remain calm and composed under pressure
- Be attentive and responsive to passengers’ needs
- Keep up-to-date with safety protocols and procedures.
References
- Bureau of Labor Statistics – Flight Attendants
- The Balance Careers – Flight Attendant Career Overview
