Waitstaff/Server Career
Waitstaff/server refers to an individual who serves food and drink to customers in a restaurant, cafe, or bar. This position plays an important role in maintaining customer satisfaction and enhancing the overall dining experience.
Career Values, Traits, and Skills
A successful waitstaff/server requires the following values, traits, and skills:
- Customer service oriented
- Strong work ethic and initiative
- Well-groomed with a professional appearance
- Excellent communication and interpersonal skills
- Ability to multitask and work under pressure
- Good memory and attention to detail
- Ability to work well in a team environment
- Flexibility in scheduling and able to work long hours
Career Path
The career path for waitstaff/server is typically entry-level. However, with experience and dedication, one can advance to higher positions such as head server, maรฎtre d, or restaurant manager. Some servers also choose to move into other roles in the hospitality industry, such as bartending or event planning.
Salary Range
According to the US Bureau of Labor Statistics (BLS), the median hourly wage for waiters and waitresses was $11.42 in May 2020. However, servers often receive tips from customers, which can significantly increase their earnings. The BLS states that the top 10% of servers earned more than $17.44 per hour, while the lowest 10% earned less than $8.76 per hour.
Tips for Success
To be a successful waitstaff/server, consider the following tips:
- Always put the customer first and ensure their satisfaction
- Communicate effectively with coworkers and customers
- Be punctual and arrive to work on time
- Maintain a professional appearance
- Be knowledgeable about the restaurant’s menu and specials
- Keep the dining area clean and organized
- Stay calm and focused during busy periods
- Always thank customers for their business and leave a positive impression
References
- US Bureau of Labor Statistics (2021). Waiters and Waitresses. Retrieved from https://www.bls.gov/ooh/food-preparation-and-serving/waiters-and-waitresses.htm
