Shopping on the Internet
Learning Goals:
- Learn new words about shopping online.
- Read about how online shopping has changed.
- Talk about your own experiences shopping online.
- Practice asking questions about online orders.
Key Words:
- Online Shopping: Buying things on the internet.
- Website: A place on the internet where you can find information or buy things.
- Order: To ask for something to be sent to you.
- Delivery: When the things you ordered arrive at your home.
- Return: To send something back to the store because you don’t want it or it’s not right.
Let’s Talk About It!
- Do you shop online? What kinds of things do you buy?
- What are some good things about online shopping? (Easy, convenient, lots of choices.)
- What are some bad things about online shopping? (Can’t see the item in person, have to wait for delivery.)
Important Phrases:
Here are some things you might say when shopping online:
- “How much does this cost?”
- “Can I get a discount?”
- “When will my order arrive?”
- “I want to return this item.”
Let’s Read!
Online shopping wasn’t always easy. At first, there weren’t many websites where you could buy things. But now, you can find almost anything! Websites like Amazon have millions of things to choose from. And now it’s easier than ever to have things delivered right to your door.
Listen and Learn!
(Teacher plays a short conversation between a customer and an online store’s customer service.)
Talk with a Partner!
One of you is a customer with a problem with an online order. The other is the customer service person. Practice asking for help and offering solutions.
Example:
- Customer: “My order hasn’t arrived yet.”
- Customer Service: “I can check the tracking number for you. Would you like me to do that?”
Homework:
Write a short story about a time you bought something online. What did you buy? Was it a good experience?
Extra Fun:
Go online and look at some of your favorite websites. Make a list of things you would like to buy if you had the money!
