Introduction to the career
Travel agents are professionals who assist clients with planning and booking trips, including flights, accommodations, transportation, and activities. They provide expert advice on destinations, available packages, and travel policies, ensuring that clients have an enjoyable and hassle-free travel experience.
Career values, traits and skills
To succeed as a travel agent, individuals should possess excellent communication skills, attention to detail, and customer service abilities. They should also have a passion for travel, cultural sensitivity, and good organizational and time management skills. Top travel agents are usually outgoing, friendly, and knowledgeable.
Career path
To become a travel agent, individuals typically need a high school degree and some experience in the hospitality, travel or tourism industry. Many travel agents also have an Associate’s or Bachelor’s degree in tourism, business, or related fields.
Certification from organizations such as the American Society of Travel Agents (ASTA) can also be beneficial for individuals seeking to advance their careers within the travel industry.
Salary range
The average base salary for a travel agent in the United States is approximately $37,000 per year. However, the salary range can vary depending on location, level of experience, company size, and additional benefits such as commissions and bonuses.
Tips for success
To succeed as a travel agent, it’s important to stay up-to-date with industry trends, destination news, and new travel-related products or services. Building a strong network of industry contacts and regularly attending travel shows can also be beneficial.
To provide exceptional customer service, travel agents should also strive to be accessible and responsive to clients, listen attentively to their needs and preferences, and go above and beyond to ensure their satisfaction.
References
- American Society of Travel Agents. (n.d.). https://www.asta.org
- Bureau of Labor Statistics. (2020). https://www.bls.gov/ooh/
- International Association of Travel Agents Network. (n.d.). https://www.iatan.org/
